Privacy Policy

PRIVACY STATEMENT

We value your privacy. This Privacy Statement explains how vendrek.com, referred to as “we,” “us,” or “our,” collects, uses, shares, and processes your personal information.

Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you. It may also include anonymous data that is connected to other information that could identify you. Personal data does not include information that has been permanently anonymized or combined in a way that prevents us from identifying you, whether alone or together with other data.

Safety and Security

We follow the principles of legality, fairness, and transparency when handling personal data. We collect and process only the data necessary for specific purposes and use appropriate technical and administrative safeguards to protect it.

We may use personal data to verify accounts, confirm user activity, prevent fraud, investigate suspicious or potentially unlawful behavior, and enforce our terms and policies. This processing is based on our legitimate interest in maintaining the safety and security of our products and services.

Types of Personal Data We Collect

Data You Provide

We collect information you provide when using our products or services or when interacting with us. This may include details submitted when you create an account, contact customer support, complete an online survey, or use our online help or chat tools.

When you make a purchase, we collect information related to your order, including payment details such as credit or debit card information, authentication details, billing information, shipping address, and contact information.

Data About Your Use of Our Services

When you visit our website or application, we may collect information about your device and usage. This may include your device type, device identifier, IP address, operating system, browser type, usage data, diagnostic information, and location-related information.

Where available, we may use GPS, IP address data, and similar technologies to estimate your device location so we can improve our products and services.

How We Use Your Personal Data

In general, we use personal data to provide, improve, and develop our products and services, communicate with you, deliver relevant advertising and offers, and protect both our business and our customers.

Providing and Improving Our Products and Services

We use personal data to operate, improve, and develop our products, services, and advertising. This may include data analysis, research, audits, and other business-related purposes. This processing is based on our legitimate interest in providing reliable services and maintaining business operations.

If you enter a contest, promotion, or similar activity, we may use the information you provide to manage and administer that program. Some promotions may have additional rules that explain how your personal data is used, so we recommend reviewing them before participating.

Communicating With You

With your prior express consent, we may use your personal data to send marketing communications about our products and services. We may also contact you about your account, transactions, policies, or terms.

If you no longer wish to receive marketing emails, you may contact us to opt out.

We may also use your information to respond to your inquiries or requests. With your prior express consent, we may share your personal data with third-party partners who may send you marketing communications about their products or services.

With your consent, we may also use personal data to personalize your experience with our products and services, including on third-party websites and applications, and to measure the effectiveness of our promotional campaigns.

Please note: Where our use of your data requires your prior express consent, you may withdraw that consent at any time by contacting us.

Cookies

Cookies are small text files used to store information on web browsers. They are commonly used to store and receive identifiers and other information on computers, phones, and other devices.

We may also use similar technologies, including information stored on your browser or device, device identifiers, and related software. In this Cookie Statement, all such technologies are referred to as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services. This may include personalizing content, delivering and measuring advertisements, understanding user behavior, and helping provide a safer browsing experience.

The specific cookies we use may vary depending on the website or service you access.

Disclosure of Personal Data

We may share certain personal data with strategic partners who help us provide our products and services or assist with marketing. Personal data is shared with these companies only to provide or improve our products, services, and advertising.

We will not share your personal data with third parties for their own marketing purposes without your prior express consent.

Data Disclosure, Storage, Transfer, and Processing

Legal Obligations

We may process or disclose personal data when required to comply with applicable laws, including the laws of the European Economic Area or the country where you reside.

If you are located in the European Economic Area, our processing of your personal data will be based on an appropriate legal basis under the General Data Protection Regulation (EU) (“GDPR”). Where consent is required, the processing will be justified under Article 6(1) of the GDPR.

Business Purposes and Transfers

We may share personal data with our affiliated companies where reasonably necessary.

In the event of a merger, restructuring, acquisition, joint venture, assignment, spin-off, transfer, sale, or disposal of all or part of our business, including in connection with bankruptcy or similar proceedings, personal data may be transferred to the relevant third party.

We may also disclose personal data when we believe in good faith that disclosure is reasonably necessary to protect our rights, pursue available legal remedies, enforce our terms and conditions, investigate fraud, or protect our operations and users.

Legal Compliance, Security, and Protection of Rights

We may be required to disclose personal data due to laws, legal proceedings, litigation, or requests from public or governmental authorities, whether inside or outside your country of residence.

We may also disclose personal data where we believe disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and current.

You have the right to access, correct, or delete the personal data we collect. You may also have the right to restrict or object to further processing of your personal data at any time. In addition, you may request to receive your personal data in a structured, commonly used format.

You also have the right to lodge a complaint with the appropriate data protection authority regarding the processing of your personal data.

To protect your privacy and security, we may ask you to provide information that allows us to confirm your identity and verify your right to access the requested data. This also helps us locate and provide the personal data we maintain about you.

In some cases, applicable laws or regulations may permit or require us to refuse access to, correction of, or deletion of certain personal data.

You may contact us to exercise your rights. We will respond within a reasonable timeframe and, in any case, within 30 days.

Third-Party Websites and Services

Our website, products, and services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices, policies, information, or content of those third parties.

This Privacy Statement applies only to personal data collected by us through our own products and services. We encourage you to review the privacy policies of any third-party websites, products, or services before using them.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical safeguards designed to protect your personal data, prevent unauthorized access, and ensure proper use of the information we collect.

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or allowed by law.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in technology, industry practices, legal requirements, or other business reasons.

By continuing to use our products or services after the updated Privacy Statement becomes effective, you agree to the revised terms.

If you do not agree with the updated Privacy Statement, please stop using our products and services and contact us to close any account you may have created.