Shipping & Delivery
We are committed to shipping your order as quickly and safely as possible. We offer worldwide shipping and partner with reliable courier services to help ensure your package arrives securely.
Order Processing Time
Orders are usually processed within 24 hours.
During busy periods, such as holidays, promotions, or product launches, processing may take slightly longer.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
How to Track Your Order
Tracking your package is easy. After your order has been dispatched, we will send you an email with your tracking number.
Find the tracking number in your shipping confirmation email.
Enter it here: https://www.17track.net/en
Please note: Tracking information may not appear immediately. If your tracking number does not work right away, please allow 24–72 hours, as carriers may need time to scan the package into their system after pickup.
Estimated Delivery Times
After your order has been processed and shipped, delivery times will vary depending on your location.
| Region | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 2 – 12 Days |
| 🇬🇧 United Kingdom | 7 – 12 Days |
| 🇪🇺 Europe | 7 – 12 Days |
| 🇨🇦 Canada | 8 – 12 Days |
| 🇦🇺 Australia & NZ | 8 – 14 Days |
| 🇯🇵 Japan | 8 – 12 Days |
| 🌎 South America | 12 – 18 Days |
| 🇰🇷 South Korea | 7 – 14 Days |
| 🌍 Africa | 10 – 18 Days |
| 🇮🇱 Israel | 10 – 16 Days |
| 🇵🇭 Philippines | 7 – 12 Days |
Please understand that we are not liable for delays caused by customs processing, natural events, transfers between carriers and local postal services, or disruptions affecting air or ground transportation.
Shipping & Handling Costs
Shipping and handling fees start at $4.95 and are calculated during checkout.
Costs may vary depending on your destination and the shipping option selected.
Insured and trackable shipping options may be available at checkout.
International Shipping
For international shipments, your local customs authority may charge duties, taxes, or other import fees when your order arrives. These charges are set by your local government and are not collected or controlled by us.
By placing an order, you agree that you are responsible for any customs fees that may apply. If a package is refused because customs charges are unpaid, the carrier may abandon the shipment, and we cannot issue a refund for refused orders.
Lost, Stolen, or Damaged Packages
Damaged Items: If your order arrives damaged, we will arrange a replacement as soon as possible. Please contact us within 48 hours of delivery and include your order number along with clear photos of the damaged product and packaging. The damaged item may need to be returned for inspection to the return address provided by our Customer Support Team.
Lost in Transit: If your tracking information has not updated for more than 10 days, please contact us. We will open an investigation with the carrier. If the package is confirmed lost, we will send a replacement at no additional cost.
Stolen Packages: If tracking shows that your package was delivered but you cannot locate it, please check around your property, mailbox, and with nearby neighbors. You should also contact your local post office as soon as possible, as they may have delivery scan or location details.
Policy Note: We are not responsible for packages that are stolen from your property after the carrier has confirmed delivery.